Shipping policy
Shipping Timeframes
We aim to deliver your order as quickly as possible. Estimated delivery times are as follows:
- 2–3 business days for surrounding/main areas
- 3–5 business days for outlying or remote areas
Order Processing & Dispatch
- Orders placed before 11:00–12:00 (midday) will be dispatched the same day
- Orders placed after this time will be dispatched the following business day
- Orders are not dispatched on weekends or public holidays
Important Notes
- Delivery timeframes are estimates and may vary due to courier delays, weather conditions, or high order volumes
- Once your order has been dispatched, you will receive tracking details (if applicable)
- We are not responsible for delays caused by third-party courier services
Address Accuracy
Please ensure your shipping details are correct. We cannot be held responsible for delays or failed deliveries due to incorrect information.
Contact
If you experience any issues with your delivery, please contact our support team support@starpharma.shop and we’ll assist you as quickly as possible.